Our Reviews

Great experience. Plan on coming back

This time the scheduling was quick

I needed an oil change and 35,000 mile service for my Buick. The service was completed quickly while I waited in the customer waiting room where I was offered coffee or water. It’s always a special treat that my vehicle comes back washed.

The whole team there is incredible. They always get me in and out,

Tyler and Shaun/Shane(?) are great customer service representatives. They are pleasant to work with and I always feel like they are looking after my best interest.

My salesman was Quayde Jones, he was awesome to work with. He took all my wants and needs and delivered the perfect truck. I also want to give a shout out to his boss. Awesome people, glad I have a dealership, and salesman I can trust.

They were very accommodating with setting up test drives and getting me familiarized with features.

Every thing was easy and convenient.

Everything was amazing. Great experience love my new car.

Don’t like surveys I’ll let you know if I’m unhappy

Upon arrival I was quickly greeted by Miles and asked if I was there for service or needed any assistance. I informed Miles that I was there to look at an Acadia Denali before heading to a Cadillac dealer to drive an XT6 and we were also considering a Wagoneer. Miles pointed me in the direction of the Denali as he went to get the fob. Miles returned and was very knowledgeable about this vehicle and was able to answer any questions I had. He insisted that I drive it and I agreed because I definitely was interested in the purchase! After the drive I told Miles I would discuss it with my wife and get back to him. A couple hours later my wife felt that we should purchase the Denali. I called Miles to seal the deal!

Friendly, fast service

Ray was a great salesman! Definitely recommend him and will keep the dealership in mind for future business.

The guys always do a great job

Tyler and his technicians were very accommodating to my needs for service. They run the best service department around.

Everything was great. The only issue is that the technician moved my seat, I’ve requested on past visits that this not be done.

I always give a positive review but not this time. Person that changed out cabin filter left debris on passenger seat and floor. Plus left the tool to remove jockey box on floor. Made for a bad experience. Also when you provide a "complementary" car wash shouldn't mean that it should be a half assed job. That has been my experience unfortunately. Tyler always makes it right except his hands are tied when it comes to car wash

Service was great ! Tyler Wiley was awesome to deal with

Jordan did a great job.

I had my pickup serviced and tires rotated. I got home and noticed that they did not adjust the tire pressure like I asked. The front tire pressure was at what the rear tires should be but below optimum and the rear tires were what the front should be but below optimum.

Tyler and his team are all studs. Squeezed me in when I was in a pinch. Excellent service as always.

Oil change and car wash. Great service friendly people.

Always treated very well. Service schedulers are professional and keep me informed.

Very nice to deal with no hassle our salesman Ray is the best

Great staff, easy transaction

Professional and courteous! I can always trust you’ll do a good job taking care of my truck. Thank you for the service!

Always very professional and great to business with.

I am impressed with the service and parts department. They work together and are eager to help the customer. I feel that when I leave my AT4 Acadia, the tasks will be done right. Thank to Tyler. and crew.

Very good experience. My salesman, Miles was very helpful and knowledgeable.

Very helpful. Did a good job.

Although a scheduled oil change became more involved after their diagnosis process, potential problems are prevented and that's important when you spend a lot of time driving through unpopulated areas and lack satellite access should there be an emergency.

Someone forgot my truck and it took 61/2 hours to get 4 tires and a oil change!

Great service! They were easy to work with and got what I need done quickly.

Easy transaction and lots of inventory on site to compare and choose from

Friendly and fast.

Clean store, nice people, pleasant time.

We had a fantastic experience working with Miles—he was quick, professional, and incredibly helpful. When I first called, I briefly spoke with one of the sales managers, who was also very pleasant. The pricing felt fair, and the car we purchased was the best one we found, with all the features we wanted. Since we typically buy a car every year, we will definitely return to Rob Green and request to work with Miles again.

was the best dealership i have ever delt with

Always a pleasure! I’m always treated well and the service is top-notch. Thank you Tyler in service department.

I was traveling through on vacation and ended up buying a new truck from Rob Green GMC, I must say this was the best purchasing experience of my life, the absolute best sales team and the service team bent over backwards to make a last minute wheel change, Nathan Green treated me great throughout the whole purchase, And the rest of the Green family are all great people, Rob, Tristan and Nathan treated me great, thank you for the awesome new GMC truck, if you are in the area Rob Green GMC is awesome

The service department does a great job, polite and respectful and timely with turn around on typical services. I also greatly appreciated that they provided a shuttle for me to and from the business to my home so I could continue to work. That in of itself is and will continually be appreciated. Thank you Jeff

the best ever - great job very provisional - quick and easy - thanks

Very good

Very friendly and accommodating, i was not able to get my issue resolved, for what was explained to me is that the dealer is waiting for a recall from GM to be able to fix the blurry screen in my 2023 GMC Acadia. Outside of that staff was friendly and professional.

I appreciate how they keep you informed of your maintenance status and that the estimates run similar to actual costs.

Gabe was super cool and totally on the ball he got me the car faster than I thought possible and spent 2 hours helping me with all the controls on the truck best experience I've had buying a vehicle thanks Gabe

We live 70 miles from the dealership but have been so pleased with the service on our Yukon, it's well worth the drive.

Great service, no pressure 😊

Great .sale person very nice.

How refreshing. I called on a pickup seen online. Miles was great! Dare I say "old school" He was very low pressure, no BS. He know where I wanted to be on the price. He came back and made it happen. Then to top it off he drove 4+ hours to meet us and deliver the truck. What service! Thanks for much for being so professional without the pushiness.

Service was done earlier that expected and the service department personnel were very friendly and accommodating

Tyler in service always takes really good care of me when I bring my cars in

Very professional

Service was great.

I’m not upset because I chose to bring the vehicle into your shop because I don’t trust the Chevrolet dealer. We purchased a new Acadia Denali from you a few months ago so I figured we would give your shop a shot. I paid $170.00 to find nothing wrong; the GM diagnostics didn’t pull up any error codes yet my $70.00 Innova pulled up the C0045 code for left rear speed sensor. The mechanic did a check of the harness wiring as well as the hub assembly wiring and found them to be operational. So with the wiring being good he still suggested nearly $900.00 to replace the wheel bearing hub w/speed sensor(which I installed last week.) So I declined the replacement and went home and pulled the wheel and double checked with my INNOVA and still C0045 code. I disconnected the harness from the hub assembly wiring and used a pick to clean the harness male plug, reconnected, ran test, C0045 came up, cleared the code and ran scan to find zero codes, reassembled and test drove with no problems. Question is: 1. why did my Innova find the error but the GM diagnostics didn’t not? 2. Why would a Mechanic find no electrical fault and not realize it must be the connection itself? 3. Why did I pay $170.00 to find nothing? 4. Why would a $900.00 repair be done when the electrical test passed? Also, had I paid the $900.00 it still wouldn’t have worked because the problem was in the harness plug so then a new harness would have been ordered for another $100.00 ish plus labor putting my bill well over $1,000.00 which would have resulted nothing more than what I did in 15 minutes. Sorry for the negative feedback but you asked so I gave my honest answer.

Miles was amazing!

Overall it was pretty good. Mike’s is a good guy and a good salesperson. He answered every question with ease and was easily relatable and easy to talk to. He didn’t make you feel rushed to purchase. I would recommend anyone to Rob Green GMC and to work with Miles

We are repeat customers with Gage Silva and once again, he made the buying process flawless. We didn’t even have to go to the dealership.

Best dealership in town!

The dealership and staff always go out of their way to help me. This issue is something that GMC does not seem too able to repair.

Fast service

Thanks for the great service.

Tyler Wiley is outstanding service advisor. He does a great job taking care of me. Thank You Joe Carleton Boise Rigging Supply

Your staff are the best always ready to advise.

Brought truck in for oil change, tire rotation, and to have my brakes checked. All items were taken care of. Tyler my service advisor was very informative and went over the inspection with me. Only issue I have is I wish they would not move the drivers seat, it always takes me a few days to get it back to it’s proper fit for me.

QUAID WAS THE ABSOLUTE BEST!!! ANSWERED ALL MY QUESTIONS AND EVEN TALKED ME THROUGH THE ANXIETY I WAS HAVING. DEFINITELY WILL BE VISITING HIM AGAIN.

The staff is extremely polite, and helpful. They go out of their way to accommodate any needs that you might have. They really do a great job taking care of the customer!

I might not have had such a great experience if it wasn't for Gage Silva. He did not act like a typical pushy salesman. He was honest , funny and up front. I was so impressed with the whole process. Thank you so much.

Jorden, was the person we dealt with the most. He was great. We were treated very well by all the staff.

The service department at Rib Green was awesome. First class customer service and work done quicker then I expected.

It was awesome

Tyler and crew are the best!

Very Friendly and fast service.

Great. Easy buying experience

Everyone was friendly and my truck got done timely.

Was able to get the truck in right away and my issues were resolved! Fantastic service.

I made my reservation online to change my oil. When I got to the dealership the service person went over what the service department was going to do which was change my oil and I would be on my way. He was very pleasant. 30 minutes later my vehicle was done and he came over to have me sign for my service and take me to the cashier. When he was reviewing the paperwork with me he indicated that they rotated my tires. I didn't ask for this and I had just come from the Costco Tire Center where my tires where rotated 2 hours prior. They took my vehicle back in the shop and re-rotated them which took another 20 minutes. Time was wasted on both our parts which wasn't necessary if the service department would of just done the service that was requested.

Easiest truck purchase ever

Great customer service

First, the service was on 10/9, not 10/10. I gave a middle of the scale response because the lady in the parts department was excellent in providing a new set of floor mats I had requested be available at this scheduled visit. She was pleasant, knowledgeable and actually installed the mats for us. The first service, which is what I came in for was a little disappointing. I was told it would entail oil change, def fill, tire rotation and a quick wash. I asked the service advisor not to do anything with the tires since I had just purchased new, more winter appropriate tires the week before and had the psi right where I wanted it and no rotation was necessary. I also asked if they could perform an update that the in truck screen had been prompting me to do. He said they didn’t have time if it was a large update. The last thing I asked to be looked at was the passenger side mirror. When in reverse the mirror tilts down to provide better visibility, but when put in drive it never seems to come back to the position I had it set at and I have to always readjust it. Advisor said he only had one tech and didn’t have time to look at it. We did agreed to disable the feature. When the truck was ready I asked what kind of oil they used. The advisor seemed confused and I didn’t get an answer. He stated they did the software update, disabled the mirror function and put the mats in the truck. I found my truck on the lot, no quick wash. I drove to my next appointment and thought it rode a bit stiffer, but that was a butt in seat diagnosis. When I came out from my next appointment the in truck display prompted me to do the update. What the heck? DEF was not topped off, but maybe I misunderstood and they just added some. Tire pressure the next day, after sitting over night was about 10 pounds higher than I had it set before I took the truck in. Not sure what happened there. This is just me, but when a customer pulls into the service lane I would think a service advisor would come out and meet the customer, not have the customer go in and wait for someone to wait on them. All in all I have mixed feelings about having service done at this dealership again.

Quade was extremely accommodating and personable. He understood we didn’t have a ton of time to waste and respected that during the sales process. We will definitely be back.

Always professional and speedy service. I wouldn't go anywhere else.

Everyone was very helpful and helpful

Great fast and friendly service department

Sales. Miles was excellent to work with. He was very knowledgeable and easy to work with

Your service adviser seemed professional but did not solve my problem. My truck has experience a problem with humming noise tire ware, and cupping. This has been an ongoing problem for the past year. They have tried alignment about 7 months ago. And that did not solve the problem. Now I was told that the tires on the at4 are defective tires. And the leveling kit might have something to do with it as well. Also he recommended to take it to lesswab. It is sad to buy such a nice truck with a problem that the gmc dealership don't want to solve. Yet they want to send me to other repair facility. I have read on the internet that the tires might be the problem. If that is the case why not replace them. Also it seemed weird that they would say one tire looked newer than the rest. Help.

Fast and efficient

Last time I tried to use the towing service with rob.Green GMC I was denied. This time, fortunately, I was able to use it.So I didn't have to pay out a pocket.

Perform necessary work finished the vehicle in a timely manner staff was courteous kind shuttle driver very courteous and kind

Always friendly and if something is unexpected we are always asked before any extra work is done. Wouldn’t go anywhere else.

Wonderful, friendly and great customer service. I am always referring my friends and family to use your sales and service.

Sat in waiting room and they kept in contact with me . Went well

Quayd did a great job from cold call to final handshake.

Very happy with the whole process. Left Ford after being Ford customers for 57 years as was my mom, and dad, and my husband's family. I was treated very badly by Ford in Burley, Idaho about a year, and a half ago. Decided to trade up ASAP. Because we had a 22 year old 2500 GMC that was an excellent truck for us, I decided to trade Ford Escape for GMC Terrain. No more Fords in THIS driveway!

People were friendly and took their time to get us the best deal.

Help get my extended warranty information to help with repairs

Quade made it enjoyable and so easy!!

I have been trying to get in touch with your service manager since Friday. My car has been in a shop in Hailey since I took my car to you in Twin. I brought it in for a routine service oil change and by the time I drove back to Hailey, the was a critical issue with my 2024 Sierra. You really do not want me to put my review down in writing, so please have your service manager call me.

Positive.

I love the text to explain what needs to be repaired. I can review the details, see the importance and cost. Then approve or decline. The shuttle service is awesome. The repair time is fast. Thanks Rob Green.

Great friendly service

on time and able to keep my meeting schedule for the day.

Amazing as always ! Red Carpet Treatment! Crew went above and Beyond

Very easy process, great job!

Excellent customer service that goes above and beyond, creating a truly welcoming and memorable experience from the moment you walk through the door. The atmosphere is warm, comfortable, and down-to-earth, making it an inviting space where guests feel relaxed and valued. Friendly staff greet you with genuine smiles and are always ready to help, answer questions, or offer thoughtful recommendations. The free coffee is a wonderful added touch, making visits even more enjoyable and giving the place a cozy, community feel. Whether you’re stopping by briefly or spending more time, the overall environment makes you want to return again and again.

Responsive and quality work.

Our sales team was very informative and helpful.

When we arrived for our appointment I specifically asked the service advisor if they checked the brakes, as I was concerned about them. He informed me of the multi-point inspection which included checking the condition of the brakes. He asked if we would be waiting and I told him yes. During our almost 2 hours in the waiting room, we were never updated about our vehicle or spoken to, so I assumed everything was okay. When the service advisor did come to see us, it was to let us know our vehicle was done. We asked the cashier if there was any additional checklist with the paperwork and she said no. It was not until we were already leaving that a text was sent with multi-point inspection. Upon reading it I discovered that the front brakes were "critical". As stated earlier, this was a major concern of mine. It also stated that the rear brakes needed "attention" as they were at 5 mm. Also noted was the engine air filter, which was dirty and only at 12%. They even included a picture of it for proof. It states on the report that ALL of these services (and a few more) were DECLINED. We were never asked about any of the services listed, so who exactly DECLINED them?? To make this situation worse, on the drive home, the front brakes started making a grinding noise. Yes, they were that bad. As a former ASE certified mechanic (I am retired), I had no choice but to replace the brakes myself to remedy this situation. After seeing the condition of the old pads, in my opinion, this was a major safety concern that should have been brought to our attention at the dealership. Because of this oversight, I decided to check the engine oil and discovered that the oil was over-filled, and not by just a little! I called the next morning, spoke with the Assistant Service Manager, and left a message for the Service Manager for a call back, as I wanted to talk with them directly about what happened. I waited all day and never received a return call. I have had really good service in the past with your dealership, so I don't know what has changed but I would be concerned because you seem to be losing service add on sales and your customer service,based on this experience, is very poor.

It has been an absolute pleasure working with this dealership and service department.

Great service and very helpful staff.Quayd was exceptional and very thorough.

Gage was great! Very happy with the truck we purchased.

Quayde was polite, attentive and answered all my questions!!!

Was on time and work done in a timely manner

Could not ask for more … great!!

We had a very good visit. We didn't feel pressured at any point. We will definitely buy there again.

They always take such amazing care of me. Highly recommend!

Excellent service

Fast excellent service. Highly recommend.

Done as expected

Chase helped me out promptly, gave me a reasonable time expectation and delivered the vehicle ahead of schedule. He was courteous and helpful

Great people to work with.

Provided quotes, recommendations for concerns proactively.